Terms of Service

SMS Messaging Terms & Compliance

• 1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Kudzu Leads LLC through our website at www.kudzuleads.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
• 2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text 'STOP' to the same number that sent you messages. Upon sending 'STOP,' we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
• 3. Support Information: If you experience issues with the messaging program, reply with the keyword 'HELP' for more assistance, or reach out directly to help@kudzuleads.com or call (301) 660-6782 during business hours.
• 4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
• 5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
• 6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
• 7. Age Restriction: You must be 18 years or older to participate in our SMS program.
• 8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at www.kudzuleads.com/privacy-policy. We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the 'Site') is owned and operated by Kudzu Leads LLC ('COMPANY,' 'we' or 'us'). By using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site. If you do not agree to these Terms, you may not access or use the Site.

We may change these Terms at any time by posting an updated version on this page. Your continued use of the Site after any change constitutes your acceptance of the revised Terms.

Intellectual Property Rights

All content on the Site, including text, graphics, logos, images, audio, software, and the overall design, is the property of Kudzu Leads LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. The Kudzu Leads name and logo are trademarks of Kudzu Leads LLC.

You may view and print pages from the Site for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Site without our prior written consent. Ownership of deliverables created for clients is governed by the applicable client service agreement.

Disclaimers

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Kudzu Leads LLC does not guarantee specific results, including search engine rankings, review counts, lead volumes, or revenue. Statistics, examples, and demonstrations on the Site are illustrative and are not a promise of future performance. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KUDZU LEADS LLC AND ITS MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED DOLLARS ($100).

Indemnification

You agree to indemnify, defend, and hold harmless Kudzu Leads LLC and its members, officers, employees, contractors, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

Online Commerce

Certain services may be purchased or requested through the Site. All proposals, quotes, and orders are subject to acceptance by Kudzu Leads LLC and to the terms of any written service agreement, which will control in the event of a conflict with these Terms. Prices and service descriptions may change without notice. You agree to provide accurate and complete billing information and authorize us or our payment processor to charge the payment method you provide.

Registration & Passwords

Some features may require you to create an account or use login credentials. You agree to provide accurate information and keep it current, to keep your password confidential, and to notify us immediately of any unauthorized use of your account. You are responsible for all activity that occurs under your credentials.

Termination

We may suspend or terminate your access to the Site at any time, without notice, for any conduct that we believe violates these Terms or is harmful to other users, to us, or to third parties. Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, and indemnification, will survive.

Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to its conflict of law principles. Any dispute arising from these Terms or the Site will be brought exclusively in the state or federal courts located in Maryland, and you consent to the personal jurisdiction of those courts.

Contact Details

Kudzu Leads LLC

Phone: (301) 660-6782

Email: help@kudzuleads.com

Website: www.kudzuleads.com